Your Cart

Frequently Asked Questions

What can I expect when I order my cookies?

Our primary concern is getting baked cookies to wherever you are in the country fast and fresh. For this reason, we ship on Mondays and Wednesdays. Once ordered your cookies are baked fresh and cooled on Monday/Wednesday morning PST and shipped that day. UPS shipping will have your delicious cookies to most US addresses inside 48 hours.

X happened with my order, what do I do?

Please email any issues to for a prompt response from us.

Can I pick up at your location?

Answer : Sorry, we are delivery only at this time, but we do pop-up events every week all over Las Vegas, Nevada! Click our event page to see when and where our events take place to go and get your cookie fix!

Do you have discounts, specials, or coupons that you take?

Yes, most of our specials will be issued through our Facebook Page and our Instagram. Also join our free monthly membership, Dough 2 Door Cookie Club​, for those serious about their cookie addiction!

Do your products contain wheat, dairy, nuts or other allergens?

Many of our products contain or may come into contact with common food allergens, including eggs, milk, wheat, soy, peanuts and/or tree nuts. Dough 2 Door is not an allergen-free environment. Although not all of our products contain food allergens, all of our products are baked or prepared in an environment where eggs, milk, wheat, soy, peanuts and/or tree nuts are present. Due to the presence of such food allergens in our kitchen, we do not recommend consuming any of our products if you are allergic to such food allergens.

Do you offer gluten free, keto friendly, vegan, or sugar free cookies?

Sorry, we do not offer any of those options at this time. Feel free to join our free monthly membership, Dough 2 Door Cookie Club​, and continue to check our Facebook Page , Instagram, & website for new cookies, promos, updates & more!